THE OPERATIONS CONVERSATION

Christy Belt Grossman is the CEO & Founder of Ops Boss® Coaching – the country’s premier resource for coaching & education for those on the administrative side of real estate. She’s also known as the Billion Dollar Ops Boss® because of 23 years of experience as former COO of one of the nation’s first real estate teams with over $1 Billion in sales. A self-proclaimed geek at heart, Christy is the creator of the “BE A BOSS” class series which over 5,000 have attended, has written for Inman News, and has been a featured panelist at Inman Connect. She loves pink, Paris, and profitability. Her motto is, “The person who says it cannot be done should not interrupt the person doing it.”

Stephanie Brackett is a Coach and Certified Ops Boss® Trainer. Her favorite class to teach is “Systems Are Sexy." Steph is also the Chief Operating Officer of The Anderson Hicks Group in Idaho Falls, ID (the #28 Real Trend team nationwide across all brokerages). AHG served more than 700 families in 2021. Stephanie specializes in system development & implementation. She's affectionately known around the country as the “Systems Queen” and is especially passionate about elevating the administrative roles in real estate. Not only does Stephanie have a deep background in real estate operations, she has also been a business owner and corporate trainer, both of which give her unique insights to share when coaching and training. Her family is her "Big Why."

Like far too many people, Dan grew up in an environment he didn't like. Although his parents tried, their struggles with alcoholism often left them incapable of providing a stable upbringing. He knows, for certain, that he only gets to be who he is because of the countless people who showed up in life exactly when he needed them. Today, he's living his purpose of connecting the world in conversation, from a small horse farm near Tampa.